Part 2 — Task Guides

Properties

See every outlet or hotel in your account and keep each one's GSTIN, working hours and contact details up to date.

SharedFor: Owners, Managers
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What a property is

A property is one business location: a restaurant outlet, a café, a cloud kitchen or a hotel. Each property has its own menu, tables, rooms, staff assignments, stock, books of account and settings. Owners can see all of them from one login.

Properties are added to your account by your truePOS partner when your subscription is activated. You can't create them yourself, so contact your partner when you open a new location.

Viewing your properties

Go to Properties. Every property in your organisation is listed with its status:

StatusMeaning
ActiveLicensed and ready to use
InactiveNo active subscription key, so staff can't select it. Contact your partner to activate it.

Click Manage to open a property.

The Properties list
The Properties list

Property details

Each property's page has these sections:

SectionWhat it holds
GeneralThe property's name, type and status
Contact & LocationAddress, phone and email, used on bills, invoices and guest messages
SubscriptionThe plan and licence this property is activated with
Operational SettingsThe GSTIN for this branch, and its Working Hours

Setting the GSTIN

Enter the property's GSTIN (GST Identification Number) under Operational Settings, for example 27AAAAA0000A1Z5. Each branch can have its own GSTIN, which supports businesses registered in more than one state. The GSTIN is printed on that property's bills and invoices.

Setting working hours

Under Working Hours, set the opening and closing time for each day of the week, or mark a day as Closed. Click Save Settings. You'll see Settings saved.

Tip: To work in a property day to day, choose it in the property switcher at the top of the screen. See Getting Started.